Mailman - The GNU Mailing List Management System Copyright (C) 2001,2002 by the Free Software Foundation, Inc. 51 Franklin Street, Fifth Floor, Boston, MA 02110-1301, USA INTRODUCTION Mailman is compliant with RFC 2369, which specifies a number of List-* headers that mailing list management software should add to every outbound email message. These headers are designed to make it easy for mail user agents (MUAs) to assist users in common mailing list tasks, such as getting help or unsubscribing. At this time, not all MUAs understand the RFC 2369 headers, and instead of suppressing those List-* headers, they show them to the user. Many list managers report that this can generate a large amount of support requests from their user base. In Mailman 2.0, you cannot turn off the List-* headers without hacking the Mailman source. Because these headers are in the long-term benefit of end-users, it is strongly encouraged to leave these headers in and lobby the MUA vendors to support them. In the meantime, you can provide your users with the following information to help them suppress these headers. EUDORA USERS Mike Noyes provides the following suggestion: You can hide the new list headers. Edit your Eudora.ini file, and add this line under [settings]. TabooHeaders=List,X-UID,Received,Status,X-UIDL,Message,In-Reply, \ X-Priority,Mime-Version,Content,X-Persona,Resent-Message,References, \ Return,X400,X-400,Mail-System,Errors-To,X-List,Delivery,Disposition, \ X-Juno,Precedence,X-Attachments,X-MSMail,X-MimeOLE,X-Nav note: everything other than "List" is the default ref. Eudora .ini Settings TabooHeaders http://www.eudora.com/techsupport/ini.html Local Variables: mode: text indent-tabs-mode: nil End: